Roadside assistance, it's for used vehicles too

September 22 2019,

Roadside assistance, it's for used vehicles too

Regardless of the manufacturer of the vehicle you drive, it offers roadside assistance provided the original warranty is still in effect or you have purchased an extended warranty. The extended warranty also often comes standard with certified pre-owned vehicles. In other words, even if you drive a used car, you can get access to a roadside assistance service.


The roadside assistance service can help you if you are involved in a collision, if you have a flat tire, or if you run out of fuel, for example. If you need help, the following numbers may help you. If your vehicle is from another brand, the phone number will usually be written in the driver's manual or online.


Chevrolet Roadside Assistance: 1-800-268-6800

Chrysler, Jeep, Dodge and Ram Roadside Assistance: 1-800-363-4869

Volkswagen Roadside Assistance: 1-800-411-6688


When calling the roadside assistance service, make sure you have the following information in hand:


- Vehicle Identification Number (VIN)

- Where exactly you are (street and cross street if possible)

 

Here are the important points to remember about roadside assistance


1) Always call the roadside assistance first and not a towing service

2) Contact roadside assistance service

3) If you are involved in an accident, take a deep breath first

4) Check your environment before leaving the vehicle

5) Call 911 if there are any injuries

6) Try to clear the road as quickly as possible by moving the vehicle to the side if possible

7) Take all information from the other driver including a photo of his or her driver's license and insurance documents while waiting for the roadside assistance service

8) Notify your insurance company


Some other things to remember


  • You have the right to choose the dealership you want to repair your vehicle
  • Dealers who represent your brand are the only ones who can repair your vehicle with genuine parts
  • These dealers receive ongoing training to perform quality repairs
  • These parts preserve the resale value and reliability of your vehicle